Concierge just responded to my question in 8 minutes flat:

[CaptainRichard]

It was a question about the AMD Mustang package. I sent it at 11:17am earlier and had a response by 11:25am.

This might be the fastest any customer support has ever replied to me via e-mail. Chelsea and Alexis are awesome.

 

[CrashMan054]

It was a question about the AMD Mustang package. I sent it at 11:17am earlier and had a response by 11:25am.

This might be the fastest any customer support has ever replied to me via e-mail. Chelsea and Alexis are awesome.

That is awesome! Steam support once took 2 weeks to respond to me, and this ONE GAME has better support than all of steam.

 

[Montoya]

Its the beard.

They took 3 days to get back to me last time.

 

[Black Sunder]

Its the beard.

They took 3 days to get back to me last time.

Maybe its your Beard to Bicep ratio?

 

[Montoya]

Maybe its your Beard to Bicep ratio?

So dividing by zero is causing the problem?

 

[Overlord]

Customer service is probably the best run department on CIG. :)

 

[Black Sunder]

So dividing by zero is causing the problem?

Afraid so unless you can get a fake beard to put on.

 

[Annitias]

Besides the ticket I put in for the anniversary sale they always respond within the hour for me. The record is no joke, five minutes.

 

[maynard]

if you have a thousand followers on Twitch you're gonna get great service

they don't want you complaining

 

[Agent_Mothman]