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Game packages that cost $1,000 or more require a CS rep to melt them for you. Why? I don't know. Do I care? Not really, except when it takes 14 days to even get them to respond and say they're going to do it for me, then come back and completely misread my request, mistake it for an unmelt...

Yeah, that's all fine and good... But, I'm not and never was asking for something to be unmelted lol. I'm asking them to MELT my game package.

LOL... That's all I got. After 14 days of waiting, they respond, and boy did they respond well: My request: "Finally, could you please "melt" my Fleet Pack game package in anticipation of me purchasing at least the Wing Commander package." Their first response: "Can you confirm your date of...

So as a brief recap: I'm well over the $2,500 spent threshold (see RussianJ's quote below). My concierge request is now 13 days old, and I've still had zero (0) responses to it. It hasn't even been assigned to someone yet. Just says, "This request is awaiting assignment to a support agent"...

Sorry, I'm trying to collect every ship over reselling, etc.

Hull A and B successfully purchased from @October ! Thanks.

Yeah I would certainly caution against making a hasty decision to sell (or melt). As much as I would love to buy it from you, I also wouldn't want you to regret doing so, especially when you can only gift a ship once! Just keep me in mind once you do "review your fleet" again!

It is assuming that, but fortunately there's a quick way to see if it's giftable or not!

As another has already posted: DO NOT melt this ship!!! I current have a WTB thread in the marketplace looking for a Star-G. If you really do end up deciding to part ways with the Star-G, do it by selling it to another TESTie, like myself! I'd gladly buy it from ya, and cover any extra PayPal...

Yeah, I'm well over $2,500 though... Guess they're just really slammed? It has been 7 days now.

Well, I'll first of all at least consider buying any of those from you, regardless of that nasty VAT. Why don't you just list some prices that you'd let them go at, and we can see if we have a deal. Second, how would that Hull E trade work? Perhaps I'm confused... Can I actually "transfer"...

Hah yeah, it's really just a "priority" customer service request platform. I guess from what I've heard they'll sometimes accommodate requests that they otherwise wouldn't if you weren't concierge, but nothing major by any means. But because I'm concierge and posted my "melt my game package"...

[WTB] Several ships, take a look! Can't you see I'm trying to fix that!

Ahh I can't take it... answer my concierge request NOW or I will demand a refund!!! Nah, no problems waiting here. Now, my incessant, uncontrollable refreshing of the support status page to anxiously have the opportunity to buy more ships that aren't even hangar ready yet...? I'm gonna need...

Yeah, I'm patient. No worries on the wait. Just wanted to know if it was out of the ordinary, such as there being a backlog! I've read somewhere on the RSI forums before that someone posted a concierge request without answer for two weeks. He put in a subsequent request and it was answered...

300i 315p 325a 350r 890 JUMP Aurora CL Aurora ES Aurora LN Aurora LX Aurora MR Avenger Carrack Caterpillar Constellation Andromeda Constellation Aquila Constellation Phoenix Constellation Taurus Cutlass Black Cutlass Blue Cutlass Red Esperia Glaive F7C Hornet F7C-M Super Hornet F7C-R Hornet...

Anyone around know the typical response time for concierge requests? It's been since Wednesday of last week for me with no update. Just wondering if this is typical, if they're just behind currently, or whatever. Not concerned or "angry", just curious to know what others' experiences have...

PMed details. How much? EDIT: And not that it matters... but is it LTI?

I'm 100% in and would love to contribute a ship or something to the "prize pool"!

I'm looking to buy any and all of the following ships, whether as an upgrade or standalone ship: F7A Hornet Genesis Starliner Hull A Hull B Hull D Hull E Starfarer Gemini I'll be using a verified business merchant services PayPal account. I've completed 2 prior transactions with fellow...