Mar 12, 15:10 UTC
Since the launch of Star Citizen Alpha 3.18.0 our teams have been monitoring a number of issues players have been encountering while attempting to log into the game. These have primarily manifested in the form of 19003 and 19004 with a mix of other similar codes.
While monitoring those issues, the team has been able to tune and make adjustments to the entitlement processing flow to ensure that a large portion of player attempts were still successful and able to make it into the PU.
However, at a point in the early morning UTC, the environment entered into a state which would require a more disruptive recovery process.
As of 1300 UTC the environment has been in the process of recovering from the state it was in but we wanted to advise that, while this recovery is in-progress, players will experience periods of extreme difficulty getting into the PU. We expect players to see a mix of errors from the 19k, 30k, and 60k ranges.
A more detailed breakdown of each specific issue we're tracking can be found on the the RSI Knowledge Base
1300 UTC - Environment entered into recovery.
1510 UTC - Initial Notice, recovery in-progress.
1815 UTC - Shards are slowly coming online. Recovery still ongoing.
2000 UTC - Reducing severity of outage, will continue to monitor recovery.