Complex? No, just another database with a true/false toggle. Immoral? Perhaps. Introducing a security exploit risk? Most likely.
Though, true, the producing company gets paid no matter what, so that's not really any of their concern, their involvement ends when the cash drawer closes, really.
I would note many solid companies have been run out of business when their competitors have adopted a customer focused stratagy, though. Look after what you have got, or you may find you don't have it anymore once the competition catches up or even overtakes you. What may look unnecessary now while the grass is green and the sun is out may be a fraction of what you'll loose when winter comes and you have not prepared any insulation for your pipes.