Unreal Engine error while starting up game - LowLevelFatalError [File:Unknown] [Line: 330]

[Doggen]

Bought DBZ Kakarot (dont judge me :p) and cant get the fucker to start, see below for Crashlog.
It starts up fine but crashes at the ' checking system data' part.
Thought Id try my luck here since support is silent.

System 3800x
32GB ram
1080GTX

All well within temp limits.

Things I have tried:
Reinstalled latest NVIDA driver
Excluded folder / turned off virusscanner (Webroot)
Every executable set as 'run as administrator'
Multiple :Verify Integrity Of Game Files”
Installed on multiple drives (C, D and E)
Unplugged all joysticks
Tried on multiple monitors and resolutions
Checked all other drivers (All latest versions)
Tried turning off boost for GPU (nvida control panel -> help -> debug mode
Underclocking my GPU
A combination of both
Deleted appdata/local/AT content

This is the error:
<?xml version="1.0" encoding="UTF-8"?>
<FGenericCrashContext>
<RuntimeProperties>
<CrashVersion>3</CrashVersion>
<CrashGUID>UE4CC-Windows-F59F48424F319F74C94C309AB402DD82_0000</CrashGUID>
<ProcessId>13444</ProcessId>
<IsInternalBuild>false</IsInternalBuild>
<IsPerforceBuild>false</IsPerforceBuild>
<IsSourceDistribution>false</IsSourceDistribution>
<IsEnsure>false</IsEnsure>
<IsAssert>true</IsAssert>
<CrashType>Assert</CrashType>
<SecondsSinceStart>18</SecondsSinceStart>
<GameName>UE4-AT</GameName>
<ExecutableName>AT-Win64-Shipping</ExecutableName>
<BuildConfiguration>Shipping</BuildConfiguration>
<GameSessionID></GameSessionID>
<Symbols>**UE4*Release-4.21-CL-0-Win64-Shipping</Symbols>
<PlatformName>WindowsNoEditor</PlatformName>
<PlatformNameIni>Windows</PlatformNameIni>
<EngineMode>Game</EngineMode>
<EngineModeEx>Unset</EngineModeEx>
<DeploymentName></DeploymentName>
<EngineVersion>4.21.2-0+++UE4+Release-4.21</EngineVersion>
<CommandLine>AT</CommandLine>
<LanguageLCID>1033</LanguageLCID>
<AppDefaultLocale>en-US</AppDefaultLocale>
<BuildVersion>++UE4+Release-4.21-CL-0</BuildVersion>
<IsUE4Release>true</IsUE4Release>
<UserName></UserName>
<BaseDir>D:/Program Files (x86)/Steam/steamapps/common/DRAGON BALL Z KAKAROT/AT/Binaries/Win64/</BaseDir>
<RootDir>D:/Program Files (x86)/Steam/steamapps/common/DRAGON BALL Z KAKAROT/</RootDir>
<MachineId>A02701B04E2E67E273C4A4B84A048E8F</MachineId>
<LoginId>a02701b04e2e67e273c4a4b84a048e8f</LoginId>
<EpicAccountId>d9661ed7dbec465cbed150236747e6c0</EpicAccountId>
<CallStack></CallStack>
<PCallStack>
AT-Win64-Shipping 0x00000000f3430000 + 158d6e7
AT-Win64-Shipping 0x00000000f3430000 + 1568bf6
AT-Win64-Shipping 0x00000000f3430000 + 1584464
AT-Win64-Shipping 0x00000000f3430000 + 1a3e128
AT-Win64-Shipping 0x00000000f3430000 + 70fc47
AT-Win64-Shipping 0x00000000f3430000 + 17e737f
AT-Win64-Shipping 0x00000000f3430000 + 17e1d3c
AT-Win64-Shipping 0x00000000f3430000 + 17e1f0c
AT-Win64-Shipping 0x00000000f3430000 + 17e2ab8
AT-Win64-Shipping 0x00000000f3430000 + 17e18e2
AT-Win64-Shipping 0x00000000f3430000 + 164a7ba
AT-Win64-Shipping 0x00000000f3430000 + 18788fc
AT-Win64-Shipping 0x00000000f3430000 + 186a198
AT-Win64-Shipping 0x00000000f3430000 + 1087a01
AT-Win64-Shipping 0x00000000f3430000 + 1a52af2
AT-Win64-Shipping 0x00000000f3430000 + 1a52b78
AT-Win64-Shipping 0x00000000f3430000 + 118cc47
AT-Win64-Shipping 0x00000000f3430000 + 1184457
KERNEL32 0x0000000079730000 + 17bd4
ntdll 0x00000000799e0000 + 6ced1
</PCallStack>
<SourceContext></SourceContext>
<UserDescription></UserDescription>
<UserActivityHint></UserActivityHint>
<ErrorMessage>LowLevelFatalError [File:Unknown] [Line: 330]
Direct3DDevice-&gt;CreateTexture2D(TextureDesc,SubResourceData,OutTexture2D) failed
at D:\AT\PROJECT\branches\v102\Engine\Source\Runtime\Windows\D3D11RHI\Private\D3D11Texture.cpp:479
with error E_INVALIDARG,
Size=65536x2612x1 Format=(0x0000002C), NumMips=1, Flags=D3D11_BIND_DEPTH_STENCIL D3D11_BIND_SHADER_RESOURCE , Usage:0x0, CPUFlags:0x0, MiscFlags:0x0, SampleCount:0x1, SampleQuality:0x0, SubresPtr:0x0000000000000000, SubresPitch:0, SubresSlicePitch:0
</ErrorMessage>
<CrashDumpMode>0</CrashDumpMode>
<CrashReporterMessage></CrashReporterMessage>
<Misc.NumberOfCores>8</Misc.NumberOfCores>
<Misc.NumberOfCoresIncludingHyperthreads>16</Misc.NumberOfCoresIncludingHyperthreads>
<Misc.Is64bitOperatingSystem>1</Misc.Is64bitOperatingSystem>
<Misc.CPUVendor>AuthenticAMD</Misc.CPUVendor>
<Misc.CPUBrand>AMD Ryzen 7 3800X 8-Core Processor </Misc.CPUBrand>
<Misc.PrimaryGPUBrand>NVIDIA GeForce GTX 1080</Misc.PrimaryGPUBrand>
<Misc.OSVersionMajor>Windows 10</Misc.OSVersionMajor>
<Misc.OSVersionMinor></Misc.OSVersionMinor>
<GameStateName>ATGameState</GameStateName>
<MemoryStats.TotalPhysical>34275774464</MemoryStats.TotalPhysical>
<MemoryStats.TotalVirtual>140737488224256</MemoryStats.TotalVirtual>
<MemoryStats.PageSize>4096</MemoryStats.PageSize>
<MemoryStats.TotalPhysicalGB>32</MemoryStats.TotalPhysicalGB>
<MemoryStats.AvailablePhysical>28436561920</MemoryStats.AvailablePhysical>
<MemoryStats.AvailableVirtual>140729629245440</MemoryStats.AvailableVirtual>
<MemoryStats.UsedPhysical>1136926720</MemoryStats.UsedPhysical>
<MemoryStats.PeakUsedPhysical>1156370432</MemoryStats.PeakUsedPhysical>
<MemoryStats.UsedVirtual>2289725440</MemoryStats.UsedVirtual>
<MemoryStats.PeakUsedVirtual>2318745600</MemoryStats.PeakUsedVirtual>
<MemoryStats.bIsOOM>0</MemoryStats.bIsOOM>
<MemoryStats.OOMAllocationSize>0</MemoryStats.OOMAllocationSize>
<MemoryStats.OOMAllocationAlignment>0</MemoryStats.OOMAllocationAlignment>
</RuntimeProperties>
<PlatformProperties>
<PlatformIsRunningWindows>1</PlatformIsRunningWindows>
<PlatformCallbackResult>0</PlatformCallbackResult>
</PlatformProperties>
</FGenericCrashContext>

At this point I just want the thing to start to never play it.
Cheers!

 

[Bambooza]

So the error

<ErrorMessage>LowLevelFatalError [File:Unknown] [Line: 330]
Direct3DDevice-&gt;CreateTexture2D(TextureDesc,SubResourceData,OutTexture2D) failed
at D:\AT\PROJECT\branches\v102\Engine\Source\Runtime\Windows\D3D11RHI\Private\D3D11Texture.cpp:479
with error E_INVALIDARG,

It is often caused by an incompatible graphics card / DirectX version.
A quick search shows upgrading the graphics driver seems to solve it for most.

 

[Doggen]

Yeah first thing I did, reverted to a few earlier drivers too but ended up doing a clean install with the current drivers

 

[Deroth]

Have you checked the version of DirectX the game requires?

 

[Doggen]

The game came out last week so I would presume they are using the latest version of Direct X.

The system requirements: DirectX: Version 11
DXDiag says: DirectX Version: DirectX 12

Can I revert to DirectX 11? I also checked if I had the latest version of DirectX and this was the case.

 

[Deroth]

The game came out last week so I would presume they are using the latest version of Direct X.

The system requirements: DirectX: Version 11
DXDiag says: DirectX Version: DirectX 12

Can I revert to DirectX 11? I also checked if I had the latest version of DirectX and this was the case.

I found this, tried it yet?

Amplitude Just Got the First Gameplay Trailer From Harmonix

By now you would have heard of the "reboot" version of Amplitude which is being developed by Harmonix. Gamers who were fans of music based videogames back

www.google.com

TL/DR: There's a V-Sync issue with the game, try setting it to 'Adaptive Half Refresh' in Nvidia control panel and disabled for the in-game settings.

 

[Doggen]

Cheers, didnt work for me but I appreciate it. Im in contact with support and we'll see what happens :)

 

[Doggen]

Welp after using DDU to really uninstall my Nvidia drivers in safe mode and reinstalling them the game finally worked, huzzah!

edit: I hate it!

 

[Deroth]

Welp after using DDU to really uninstall my Nvidia drivers in safe mode and reinstalling them the game finally worked, huzzah!

edit: I hate it!

Damn, it has been ages since I had to use DDU to address driver issues, had to go into Safe Mode for it to fully purge?

Sucks that after all that you hate the game.

 

[Doggen]

Haha its not that bad, I feel kinda stupid that it was a driver issue in the end like everyone told me. It was a fresh windows install on a new PC so I never thought that would be the case and I thought reinstalling the same driver would have been enough.
I did update my chipset drivers at one point so they think that was the culprit.