Okay that's a lovely site I can see it being very useful, as we're still in development I can only imagine the task keeping this up to date with current patch details is going to be! Are you going to retain previous versions for prosperity and archive or will it be a live evolving thing just as the game it?
Some feedback, not sure if this is what you're after but just in case:
Using the game guide search it doesn't find anything to do with missiles. Not sure if I was just spelling it wrong or if the search isn't finding it but there is reference in the key-binding thing and in another guide too but doesn't show either as an option when searching, comes up zero. Nearest I could get a result from was "Weapons".
Found the keybind references manually that say "M" for missile mode, "H" for missile lock, middle mouse button for fire. While that's good and factual I'm still a little lost on how it actually works without having my PC in front of me to press those buttons and see what they do - I wouldn't know right now if that's up-to-date, can anyone confirm this is how we fire missiles right now?
Regarding media, video is a lot of time investment creating and hosting costs too but also helps get info across in a show-don't-tell manner that can hep people who's first language is not English (or who just don't have the patience to read) that may broaden your reach to more users, but it and can become obsolete quickly if things in game change like keybindings, so probs make plans for comprehensive help videos but keep them on the shelf until CIG solidifies aspects such as controls and even whole mechanics. Feels like we are still sooo far out for that but a comprehensive help sites generally have more than one way of getting the info across :-)
Maybe contact CIG and ask about the likely keybinds for S42? Actually thinking about that, perhaps a dedicated S42 section might be of benefit to your site too, if the game launches people might come looking for help and if the stand-alone game has some little differences to the WIP SC, they'll need to be called out somehow... that somehow might just be you if you can put yourself in the right place
Bit of feedback on an additional fun section you might feel like adding, you could have real life user experiences where they could have done with StarCitizenHelp.com or testimonials where the site actually helped:
I recall the first time I logged in, must have been Patch 2.3 or 2.4 I went into my Connie and was amazed the ship had a toilet and delighted I could sit down on it. And then I couldn't get back up. I pressed every key on the keyboard like I was trying to send a Morse Code, nope no hope I was stuck on the can. I thought it was bugged or something to logged out and in again, went to the toilet, sat and got stuck again. I went on to the RSI forums of the time and asked in public "How do you get off the toilet?", and the answer was, at the time, press
and hold "F". Press
and hold. Yep I really could have done with StarCitizenHelp.com that day!
