so... same problem... i can't download 3.0

Jan 5, 2016
4,218
17,326
1,100
RSI Handle
NaffNaffBobFace
#21
Another couple of questions:

Have you deactivated/allowed the launcher to pass through your Firewall?
Have you got Admin permissions on your machine? Have you used them? Have you run the launcher as Admin?
 

marcsand2

Grand Admiral
Officer
Mar 15, 2016
4,775
14,921
1,100
RSI Handle
marcsand2
#27
Wait... were you part of the PTU group? Don't you have to do something with your account to bring it back to PU as the PTU is deactivated or somthing?
Nope, you only must download the PU launcher, which verifies your PTU files and uses them for PU. Maybe delete the USER folder because there were a lot keybinding changes.
 

marcsand2

Grand Admiral
Officer
Mar 15, 2016
4,775
14,921
1,100
RSI Handle
marcsand2
#29
Jan 5, 2016
4,218
17,326
1,100
RSI Handle
NaffNaffBobFace
#32
One of my friend came and I log with his account... it download without problem...

LOL... after the installation, i log with my account and same problem... So, this is account problem
Well done on finding the cause of the issue, fingers crossed it is sorted quickly for you :slight_smile:
 

marcsand2

Grand Admiral
Officer
Mar 15, 2016
4,775
14,921
1,100
RSI Handle
marcsand2
#35

marcsand2

Grand Admiral
Officer
Mar 15, 2016
4,775
14,921
1,100
RSI Handle
marcsand2
#39
stupid question, did you get the Star Citizen + Squadron 42 package or only the Squadron 42 one ? this might explain the no PU access.
I just wanted to say that. The only problem is, with a Squadron 42 package you also don't have access to AC. My best suggestion at this point would be, check the link I posted:
If the problem still persists, this is very, very rare. Please take a screenshot of your game package, upload it to for example Snaggy#helpdesk-volunteers.
 
Likes: BluePilote

StdDev

Grand Admiral
Feb 16, 2017
1,501
7,330
1,000
RSI Handle
StdDev
#40
with a Squadron 42 package you also don't have access to AC.
I'm pretty sure you do get AC and Star Marine in the Squadron 42 package.
Squadron 42 package.png

aside from that, I do believe BluePilote was playing 2.6.3..
@BluePilote it would be interesting to see what happens if you have your friend come over and log in using your launcher... It has already been established that something is wrong in your account....