OMG - Concierge Black Card in Market Limited Quantity

[DirectorGunner]

here's why I doubted what you wrote @Talonsbane... because SURELY Azme would have put me on a "list" after solving my ticket below right?

ME
October 25, 2017 19:11

Hi,
I didn't see my concierge email in time and probably within less than a couple hours after receiving the email, all concierge VIP cards were sold out. Had I seen the email just and hour or more sooner I would have immediately signed in to buy one. Is it possible to be put on a waiting list or pay extra for one? Thank you.

All the best,
David

AzmeThursday at 09:30
Hey there David

You have reached RSI's Concierge Support.

I can indeed take your details down and if anything were to change or come up, I'll personally reach out to you to let you know. Could you supply me with your full name and shipping address please?

If there's anything else I can do for you, please let me know.


All the best,

Azme
Concierge Support Rep
Player Relations
Roberts Space Industries

I then gave her the info she asked for and closed my ticket.
So... there's just no waaaaay... after that.. that I wouldn't be put on a short list for a card... right?

 

[Talonsbane]

I understand your frustration my friend @DirectorGunner & I wasn't offended by your questioning my post. It simply caught me by surprise that when it had shown up for me that they hadn't already activated it for those who quality for the card that didn't get to acquire 1 before. I hope that they will have you taken care of as soon as possible. I have no idea why those at CIG do what they do. I still think that they should have all of the "special edition" ships like the AMD R9 Mustang Omega & the Intel Saber Raven come with LTI instead of just 2 months of insurance.

 

[Sirus7264]

I put a concierge message in when they sold out last time. they got back with me today. I was able to buy a black carf for the normal 15 cash only. try the link see if it works gor you guys it has a limit 1 per person

WileyType (Cloud Imperium Games)

Nov 1, 02:41 GMT

Hello Carlos,

Good news, I'm able to make a Concierge Black Card available for you!

Your account has been given the necessary access. You can get the card here: https://robertsspaceindustries.com/pledge/Concierge-Card/VIP.

You should be aware that you're limited to one card, and that you won't be able to purchase it using store credit. Other than that, the checkout process should be simple.

If there's anything else I can help you with, please let me know!

Best,
WileyType
RSI Concierge VIP Specialist

I tried the link it no longer works for me. let me know if it works for you

 

[DirectorGunner]

It's 1am for me.. I think I need to have a beer or a drink..

 

[NaffNaffBobFace]

Wouldn't it be grand if when you became Concierge they sent you an email saying "Congratulations!", tell you what it actually means and sent you a link to buy a black card with your one redeemable account locked token meaning even if a concierge gave the link to someone else and even the token to someone else they would not be able to use it...

Mmm, it's nice living in DreamLand.

 

[DirectorGunner]

PSA
Okay so news update.. I should have had more faith and patience..
So there's only 3 working in concierge answering a ton of citizencon tickets as well as these black card request tickets...
they have been responding to the black card tickets one by one, they just hadn't gotten to me yet on the list.
Limit 1 card per concierge who made a ticket for a card, 310 left for 310 concierge on this batch.
You need a ticket and then just have patience waiting for your ticket to be next in a long line, to get enabled to buy one.
But.. they're doing the best they can.

 

[NaffNaffBobFace]

Good work you three, whoever you are. Have a thumbs up :thumbsup:

 

[Grimm_Reaper]

Dont know how much this helps but apparently the sale was limited to 1 sale per account. And those who bought it previously could buy them again at the next sale but once only. Though it does not seem numbers were limited at that one sale. They were not really looking into limiting anyone from acquiring one as long as they were concierge.

Joð Morrow (Cloud Imperium Games)

Nov 1, 00:08 GMT

Riddick,

We appreciate your concern. While you're correct that these cards are not personalized by us, they are only able to be obtained once per account. Additionally the account making the purchase must be Concierge level. While limiting resale wasn't specifically a direct goal, we feel the limitations in place to obtain these cards should address your concern.

Please feel free to reach out to us again with any other questions or concerns.

Sincerely,

Agent Joð Morrow
Player Relations

 

[makute]

Limit 1 card per concierge who made a ticket for a card, 310 left for 310 concierge on this batch.

Maybe I'm late to the party, but I'll try to get one. Could you use credits to purchase yours, or is it a only-cash thing?

 

[DirectorGunner]

Maybe I'm late to the party, but I'll try to get one. Could you use credits to purchase yours, or is it a only-cash thing?

I didn't think to try credits, I used cash... credits might have been an option.. could test it when it's your turn via the ticket line.

 

[Gearen]

Nice. I asked them for mine some days ago like you. I hope I'll be able to make it this time.

 

[Sirus7264]

Maybe I'm late to the party, but I'll try to get one. Could you use credits to purchase yours, or is it a only-cash thing?

You have to use fresh cash.

 

[Gearen]

I finally got back a message from CIG that granted me access to buy the card.

 

[Sirus7264]

I received my card earlier this week my co worker called me a space nerd haha.

 

[Talonsbane]

I received my card earlier this week my co worker called me a space nerd haha.

Sounds like your friend might be jealous. LoL

 

[Sirus7264]

Sounds like your friend might be jealous. LoL

Lol no i just talk to much about SC with him as me and him are the only people in my office with no windows and no outside communication throughout the day.

 

[Laughing-Skull]

I love to build... anything and everything. That's why I'm a ROCK RAIDER - not a fighter pilot.

You man my turrets in my HH and Polaris and Ill raid rock w you anyday brochacho

 

[Laughing-Skull]

Lol no i just talk to much about SC with him as me and him are the only people in my office with no windows and no outside communication throughout the day.

Why isnt he one of us!? "Gooble gobble one
of us!"

 

[Laughing-Skull]

Yeah, I checked my email, maybe I missed something, re-check...

[EDIT] I'm definitely Blind Owl and now for sure confused......



What the hell.... I'm a Concierge, not a High Admiral... double check... ow, I'm a High Admiral, again confused with the High Admiral and Grand Admiral thing...

I must learn to read more, but that is a huge problem, I'm still pretty Blind Owl. Luckily I will get a that means a little bit less Blind Owl on one eye.

Do I get the second monocle when I become Grand Admiral???

Where does it tell you??

 

[Horatus]

Grr, I didnt get an email.